What's Stopping Patients From Embracing Virtual Care? (with Jon O'Toole)

“Utilization is key for virtual urgent care. Let us be your first line of defense, rather than like, ‘oh, I do have a telemedicine on the back of my insurance card, I’m not sure what it does.’” - Jon O’Toole

Especially in the last few years (for obvious reasons), telehealth and virtual care have proved that they’re here to stay. But how do we best determine when a patient should use virtual or in-person care, and how do we actually get them to utilize it? 

Jon O’Toole, from Recuro Health, joined me this week to share his take. 

The benefits of virtual care are pretty clear: quicker access to appointments for patients at a much lower cost. As Jon shares, it’s extremely important to educate patients on their virtual benefits and to make the experience easy and tailored for them. Jon also speaks about virtual urgent care, which can add a ton of value and help alleviate some of the panic that sets in when a health emergency occurs. 

Join us this week for a deep dive into virtual care and its future. 

Chapters:

00:00:00 Introducing Jon O’Toole
00:14:37 Customizing Telehealth
00:17:09 Why We Need To Monitor Utilization
00:25:50 What Is “Virtual Urgent Care”?
00:31:00 Virtual Talk Therapy and Psychiatry
00:40:59 Using Data To Improve Benefits
00:42:04 AI-Enhanced Virtual Primary Care

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Key Words: 

#TelehealthUtilization #ValueCreation #RemoteHealthcareMonitoring #VirtualUrgentCare #BehavioralHealth #UtilizationMonitoring #HealthcareEvolution #VirtualCare #InnovationInHealthcare #AIinHealthcare #Wearables #HealthTech #selffunded #podcast

Telehealth Utilization, Value Creation, Remote Healthcare Monitoring, Virtual Urgent Care, Behavioral Health, Utilization Monitoring, Healthcare Evolution, Virtual Care, Innovation In Healthcare, AI in Healthcare, Wearables, Health Tech, self funded, podcast