Why Consumer Awareness About Healthcare Changes Everything 🏥 #shorts #healthcare #insurance #podcast
Consumers can't make good decisions if they don't understand what they're buying.
It's the reason that so much advertising is informational, educating people on exactly what product they're buying and why they need it.
But healthcare is an obvious exception; ask anybody and they have a story of misunderstanding their benefits, not understanding why a certain provider costs more than another, etc.
As we build more solutions to fix the broken system we're in, we have to remember that it's not all about saving employers money or building the best plan for them: we need to make sure that patients, the people actually utilizing their benefits, understand the best way to shop for their care.
When we empower consumers with the right information, they tend to make the right decisions.