What is the Role of Apology?
All they want you to say is “sorry”.
In this clip, Jared Pope, Founder of Work Shield, discusses the “Role of Apology”.
It was a study done by an attorney/professor, where they interviewed a ton of plaintiffs who won huge amounts of money in settlements.
They asked them if winning a lot of money is what they wanted?
99% of the said no…that all they wanted was an APOLOGY.
This works not only in situations of workplace misconduct where @workshield helps employers resolve disputes in an average of only 4.2 days, but also in all of our personal relationships.
Sorry is a powerful word, especially when communicated sincerely.
