Texting Is The Future of Healthcare Communication #podcast #shorts #marketing #healthcare #benefits
98% of text messages are read in less than two minutes.
David Mallen from HealthJoy joined me this week on Self-Funded with Spencer to discuss how we can make health plans more effective by educating members.
That starts with communicating in a way that members understand; instead of sending an email that they're likely to ignore, utilizing texts/push notifications reaches them directly.
Employees should know their health benefits and the best ways to use them, and it's on us to make that process as simple as possible.
